Privacy Policy.

We collect information that you voluntarily provide to us when setting up an account, as well as technical data automatically generated during your platform usage:

• Personal Profile Data: Name, age, gender, date of birth, religion, caste, mother tongue, height, education, occupation, income bracket, family details, photos, and personal bio.
• Contact Information: Email address, mobile phone number, and physical address.
• Verification Data: Government-issued ID proofs (Aadhaar, PAN, Passport) uploaded strictly for identity verification.
• Technical & Usage Data: IP address, device model, operating system, app analytics, login timestamps, and chat activity metadata.

Worexa Technologies uses your personal information for the following legitimate purposes:

• To create and maintain your profile on My Dear Partner.
• To display relevant matrimonial recommendations and facilitate communication between members.
• To verify member identities and prevent fraud, fake accounts, and platform misuse.
• To process subscription transactions and issue invoices.
• To send operational notifications, updates, and customer support communications.

We value your privacy and do not sell your personal data to third-party advertisers. We share information only under the following circumstances:

• With Other Members: Your public profile details (excluding direct phone numbers and emails unless unlocked via subscription/mutual consent) are visible to registered members on My Dear Partner.
• Authorized Service Providers: Trusted third-party vendors who assist us in operating our platform, such as payment gateways, SMS/OTP service providers, cloud hosting servers, and ID verification partners.
• Legal Requirements: When required by law, court orders, or government authorities for criminal investigations or legal proceedings.

All data transmitted through My Dear Partner is protected using standard SSL/TLS encryption protocols. User data is stored securely on servers located in compliance with local data localization standards. We implement administrative, technical, and physical safeguards to prevent unauthorized access, loss, or misuse of your personal data.

You have the following rights regarding your personal data:

• Access & Correction: You can review and edit your personal details directly through your account settings.
• Consent Withdrawal & Deletion: You can request account deletion at any time through the app/website settings or by contacting customer support. Upon deletion, your profile will be removed from search results, and data will be permanently purged or anonymized in accordance with statutory retention periods.

My Dear Partner uses cookies and similar technologies to improve performance, remember user preferences, analyze visitor behaviour, and enhance overall browsing. You can control cookie settings in your browser.

We retain your information only as long as necessary to provide our services, meet legal obligations, resolve disputes, or prevent fraud. Upon permanent account deletion, personal info is removed or anonymized except where retention is legally required.

• Chat messages are stored on our servers for safety, abuse investigation, dispute resolution, security, and legal/compliance purposes. The current configured message-retention window is up to 365 days after the message retention deadline.
• Deleting a message from your chat view hides it for you. Delete for everyone replaces it with a deletion notice for members, while the retained record may remain available to authorized Super Admin investigators during the retention window.
• Chat attachments are kept in private storage and are never exposed through permanent public URLs. Access is authorized and time-limited.

My Dear Partner is intended only for individuals who have reached the legal marriageable age under applicable laws. We do not knowingly collect personal information from minors. If such information is discovered, it will be removed promptly.

Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or policies of external websites. Users are encouraged to review the privacy policies of any third-party services they visit.

We may update this Privacy Policy periodically to reflect changes in our services, legal requirements, or operational practices. Any updates will be posted on this page along with the revised effective date. Continued use of My Dear Partner after such changes constitutes acceptance of the updated Privacy Policy.